We offer a convenient online reservation service, allowing customers to select their meals, reserve their dining time, and complete payment in advance through the website. To ensure a smoother dining experience every time, we recommend following these steps for your reservation:
- Review the Menu in Advance
Before planning your meal, you can browse the menu on our website to see our Italian pasta dishes, select coffees, and other food and beverage options. You can choose the dishes you wish to enjoy based on your personal preferences.
- Make a Reservation in Advance
We recommend submitting your reservation at least one day in advance through the website. Reserving in advance allows us to arrange seating and prepare meals accordingly, and also gives you more flexibility in your dining plans.
- Select Date and Time
When booking online, please select your planned date and available dining time, and fill in the number of people and necessary contact information. Available dates and times are subject to change and will be displayed on the website.
- Confirm Order Information
Before submitting your order, please carefully check your name, contact information, number of diners, date, time, and selected dishes to ensure accuracy.
- Complete Payment Online
After order confirmation, complete the one-time payment through the website. The payment amount is subject to the final amount displayed on the order settlement page. Your booking information will be recorded after payment.
- Receive Booking Confirmation
We usually confirm your booking within 24 hours of receiving your order. If there are any issues with the order information or further confirmation is required, we will contact you using the contact information you provided.
- Arrive Early
Please arrive at the restaurant on the confirmed date and time. We recommend arriving 5–10 minutes early so that staff can verify your booking information and arrange seating. If you anticipate being late, we also suggest contacting us as early as possible.
- Be Seated and Enjoy Your Meal
After booking verification, staff will arrange seating according to your reservation. Your meal will be prepared according to your order, and you can enjoy Italian pasta and a selection of coffees in the comfortable restaurant environment.
- Modify Your Booking
If your number of diners, date, or time changes, please contact us as soon as possible. We will assist you based on the seating arrangements and actual situation at the time. The final decision rests with the restaurant.
- Cancellation
To cancel your reservation, we recommend contacting us at least 24 hours before your scheduled dining time. Orders meeting the cancellation criteria will be refunded upon confirmation.
- Refund Time
For cancellations meeting the refund criteria, we typically process the refund within 3–5 business days after confirmation. Refunds will be returned to the original payment method; the actual arrival time may vary depending on the processing speed of the bank or payment institution.
Friendly Reminder
Please carefully review your reservation information before submitting your order. If you have food allergies, special dietary requirements, or other dining needs, we recommend contacting us before placing your order for confirmation. After successful booking, please arrive at the restaurant on the confirmed date and time so we can provide you with a smoother dining experience.